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Download ChyraConnect from the App Store (iOS) or Google Play (Android). Open the app, enter your phone number, verify with OTP, and you're ready to go. The whole process takes under 2 minutes.

Yes, the app is completely free to download. You only pay for the minutes you use. There are no subscription fees, no monthly charges, and no hidden costs.

Currently, ChyraConnect supports calls to Nigeria (+234) at 12¢/min and Ghana (+233) at 20¢/min. We're expanding to 45+ additional countries soon, including Kenya, South Africa, Ethiopia, Cameroon, and India.

You can use ChyraConnect to make calls from the United States, United Kingdom, and Canada. The app works over both WiFi and mobile data connections.

Open the app and tap "Add" on the home screen. You can add credit instantly using any Visa or Mastercard debit/credit card. The minimum top-up is $5. Payments are processed securely through Stripe.

Calls are billed per minute, rounded up to the next full minute. For example, a 2 minute 30 second call to Nigeria would be billed as 3 minutes (3 × $0.12 = $0.36). There are no connection fees.

You'll receive a voice notification when you have about 2 minutes of call time remaining, and again at 30 seconds. If your balance runs out during a call, the call will end automatically. You can top up anytime to continue calling.

If you experience a technical issue that prevented a call from connecting, please contact us at support@chyraconnect.com with the call details. We review each case individually and issue credits where appropriate.

Call quality depends on your internet connection. For the best experience, use a strong WiFi connection or 4G/5G mobile data. Weak signals or congested networks can affect audio clarity. ChyraConnect uses premium carrier routes to ensure the best possible quality on our end.

Yes! ChyraConnect works over both WiFi and mobile data (4G/5G). As long as you have an internet connection, you can make calls.

Call failures can happen if the receiving number is unreachable, busy, or if there's a network issue. You won't be charged for calls that don't connect. If the problem persists, try restarting the app or switching between WiFi and mobile data.

Absolutely. All payments are processed through Stripe, a PCI Level 1 certified payment processor. We never store your full card number on our servers. All data is encrypted with 256-bit SSL encryption.

ChyraConnect requests access to your contacts to make dialing easier. Your contact data is synced securely and never shared with third parties. You can use the app without granting contact access by dialing numbers manually.

To delete your account, please email support@chyraconnect.com with your registered phone number. We'll process your request and delete all associated data within 30 days, in compliance with privacy regulations.