Please read these terms carefully before using ChyraConnect. By using our service, you agree to be bound by these terms.
Last updated: January 26, 2026By downloading, installing, or using the ChyraConnect mobile application ("App") or any related services ("Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Chyra LLC ("Company," "we," "us," or "our").
If you do not agree to these Terms, please do not use our Service.
You must be at least 18 years old to use ChyraConnect. By using our Service, you represent that you are at least 18 years of age.
ChyraConnect provides Voice over Internet Protocol (VoIP) calling services that enable users to make international calls to select destinations using an internet connection.
Our Service currently supports calls to Nigeria (+234) and Ghana (+233). We may add or remove supported destinations at our discretion.
To use ChyraConnect, you need a compatible iOS or Android device, a stable internet connection, a valid phone number for verification, and sufficient credit balance.
ChyraConnect is NOT a replacement for traditional phone service and CANNOT be used to call emergency services (911, 999, 112, etc.). Always use a traditional phone for emergency calls.
To use ChyraConnect, you must create an account by providing your phone number and completing our verification process. You agree to provide accurate information, keep your credentials secure, notify us of unauthorized access, and accept responsibility for all activity under your account.
You may delete your account at any time through the App settings. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity. Upon termination, your access will be revoked and any remaining credit balance may be forfeited.
ChyraConnect operates on a prepaid credit system. You must purchase credit before making calls. All prices are displayed in US Dollars (USD).
Payments are processed securely through Stripe. We accept major credit and debit cards including Visa, Mastercard, American Express, and Discover.
Credits remain valid for 12 months from your last account activity (top-up or call). After 12 months of inactivity, unused credits may expire.
Refund requests must be submitted within 7 days of purchase. Unused credit may be refunded to your original payment method. Partially used credit is generally non-refundable. Contact support@chyraconnect.com for refund requests.
You agree to use ChyraConnect only for lawful purposes. You may NOT use our Service for fraudulent, harassing, or illegal activities; automated calling, spam, or telemarketing; attempting to circumvent our systems; reselling our services without authorization; or any activity that could damage our reputation or infrastructure.
We reserve the right to suspend or terminate accounts that violate this policy without refund.
ChyraConnect is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service, specific call quality, or availability in all locations.
To the maximum extent permitted by law, Chyra LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
You agree to indemnify and hold harmless Chyra LLC from any claims arising from your use of the Service or violation of these Terms.
We may update these Terms from time to time. Material changes will be notified via email or in-app notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance of the new Terms.
These Terms are governed by the laws of the State of Texas, USA. Any disputes shall be resolved in the courts of Tarrant County, Texas.
For questions about these Terms, contact us at legal@chyraconnect.com or Chyra LLC, Arlington, TX 76010.